Refund and Returns Policy

PRODUCT PURCHASES

We do hope that you are happy with your purchase, however, please find below further information in the unlikely case that any issues arise:

Spirit Products

Goods must be returned unopened, sealed, and in the original packaging. The postage of the return is the responsibility of the purchaser. Liability for loss or damage during the transit of goods being returned is the responsibility of the purchaser. For your protection, we recommend that you use a recorded-delivery service when returning goods. Returns and refunds will be made within 10 working days of item receipt.

Faulty or Damaged Goods

If you have taken delivery of a package and the contents have been damaged in transit, please retain all packaging, take a photo and report this to info[at]aristidesdistilling.eu within 2 days of receipt. You may be required to return the item. For your protection, we recommend that you use a recorded-delivery service when returning goods. In this instance, a replacement product will be sent out to you.

Need help?

Contact us at info[at]aristidesdistilling.eu for any further questions related to refunds and returns.